Refund Policy

Refund & Return Policy – Kailase Organic Spices At Kailase Organic Spices, we are committed to customer satisfaction and delivering high-quality, fresh, and organic products. 1. Returns Due to the perishable nature of spices, returns are only accepted if: The product is damaged, defective, or incorrectly delivered. The request is made within 3 days of delivery. All return requests must be supported with photos or proof of the issue. 2. Refunds Refunds will be processed within 5–7 business days after verifying the returned product. Refunds will be made through the original payment method used during purchase. Shipping charges are non-refundable, unless the return is due to our error. 3. Replacement In case of a damaged or incorrect product, we can replace it at no extra cost. Replacement requests must be made within 3 days of delivery. 4. Contact for Refunds WhatsApp / Phone: +91-9112325108 Email: kailaseorganic@gmail.com Include your order number, product name, and issue details for faster processing. 5. Important Notes Opened or used products cannot be returned unless there is a quality or delivery issue. Customers are responsible for return shipping unless the return is due to our mistake. We value your trust and strive to resolve any issues quickly and fairly.